Jose Santos has been the Lab Manager for the Telecommunications Program for the last 2 years, supporting and maintaining the training facilities for students in addition to pursuing corporate support and sponsorship to keep this facility in concurrence with the latest network technologies. He is also a Professional Research Assistant with published work on the effectiveness of networking laboratory training for distance students. He has also worked as Research and Teaching Assistant for classes related to IP Routing Protocols, Telecom Programming and Network Security with most responsibilities on the research and development of networking training resources. He has been actively participating as a guest speaker in various courses on VoIP and IP Networking and has been mentoring student research in ITP for the last 2 years.

His current research is centric to media streaming technologies for distance education as well as for development of remote lab capabilities. He is also a Certified Cisco Network Professional and an instructor of related coursework at Continuing Education Department at CU.